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Description

Location: Remote/Onsite (Silver Spring, MD)
Employment Type: Part-Time/Full-Time
Salary: Based on Experience

Job Summary:

NAV Software Solutions is hiring a Helpdesk Support/Training Coordinator to assist in FMS user support and training. This role involves troubleshooting user issues and conducting training sessions to ensure staff proficiency in ARCHIBUS software.

Responsibilities:

Provide real-time technical support for FDA employees using the FMS.

Conduct training sessions and workshops on ARCHIBUS modules.

Maintain a knowledge base of system functionalities and troubleshooting steps.

Develop user guides, FAQs, and documentation for end users.

Qualifications:

Bachelor's degree or equivalent technical experience.

3+ years of experience in helpdesk support and training.

Experience with ARCHIBUS and enterprise systems.

Strong communication and instructional skills.

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    Registered on March 10, 2025
    - click to show - 703-303-6XXX
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    Listing location

    United States, Maryland
    - click to show - 703-303-6XXX
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    snoituloserawtfosvan@esoj.com
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